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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • I cannot hear anything in my headset.

    Please try the following steps:  

    1. Increase the volume in the headset.
    2. Ensure that the headset is paired to a device.
    3. Ensure your phone is connected to the headset by tapping the answer/end button.

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  • I hear crackling noises

    A Bluetooth is a radio technology, which means it is sensitive
    to objects between connected devices. To avoid crackling noises
    a distance of no more than 33 feet (10 metres) with
    no major objects in-between is recommended.

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    Thank you for your feedback

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FAQ - all questions

  • Audio

    • I cannot hear anything in my headset.

      Please try the following steps:  

      1. Increase the volume in the headset.
      2. Ensure that the headset is paired to a device.
      3. Ensure your phone is connected to the headset by tapping the answer/end button.

      Was this useful?

      Thank you for your feedback

      The information you provide will be used to improve the page.

      We will not respond directly to your comments.

      Thank you for your feedback

      The information you provide will be used to improve the page.

      Help Us Get Better

      Please tell us why you didn't find this useful

      How can we make this more useful for you?

      Send Feedback Cancel
    • I hear crackling noises

      A Bluetooth is a radio technology, which means it is sensitive
      to objects between connected devices. To avoid crackling noises
      a distance of no more than 33 feet (10 metres) with
      no major objects in-between is recommended.

      Was this useful?

      Thank you for your feedback

      The information you provide will be used to improve the page.

      We will not respond directly to your comments.

      Thank you for your feedback

      The information you provide will be used to improve the page.

      Help Us Get Better

      Please tell us why you didn't find this useful

      How can we make this more useful for you?

      Send Feedback Cancel
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Manuals

Documentation for download Language File format File size
User Manual PDF 833,1 KB Download